Emails are a primary method of communication the store with customers. The customer gets an email letter when he paid the goods or registered in the store or when goods are have been shipped and in many other situations.
Shopify has 15 predefined email templates for using. To open the list of those email templates, please go through the following steps:
If you don't satisfied with template you can reset email template to default by clicking 'Reset to default' button (Fig. 1.1 - [ 4 ]). To open email template editor click on email heading (Fig. 1.1 - [ 3 ]).
Foodly theme has email templates which have been designed for every standard Shopify email. Using of Foodly email templates are easy:
- Copy code of email template from list below by clicking 'COPY CODE TO CLIPBOARD' button
- Open online editor for email templates (Fig. 1.1 - [ 3 ])
- Choose 'HTML email' tab (Fig. 1.2 - [ 5 ])
- Paste code to field (Fig. 1.2 - [ 6 ])
- You can preview your email (Fig. 1.2 - [ 7 ]) or send test email to your email address (Fig. 1.2 - [ 8 ])
- Save the changes (Fig. 1.2 - [ 9 ])
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Abandoned checkout
Sent to the customer if they leave checkout before they buy the items in their cart.
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Contact customer
Sent to the customer when you contact them from the orders page.
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Customer account invite
Sent to the customer with account activation instructions.
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Customer account welcome
Sent automatically to the customer when they complete their account activation.
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Customer account password reset
Sent automatically to the customer when they ask to reset their account's password.
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Draft order invoice
Sent to the customer when a draft order invoice is created.
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Fulfillment request
Sent automatically to a third-party fulfillment service provider when order items are fulfilled.
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Gift card created
Sent automatically to the customer when you issue or fulfill a gift card.
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New order
Sent to order notification subscribers when a customer places an order.
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New order (mobile)
Sent to mobile notification subscribers when a customer places an order.
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Order canceled
Sent automatically to the customer if their order is canceled (if you select this option).
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Order confirmation
Sent automatically to the customer after they place their order.
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Order refund
Sent automatically to the customer if their order is refunded (if you select this option).
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Shipping confirmation
Sent automatically to the customer when their order is fulfilled (if you select this option).
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Shipping update
Sent automatically to the customer if their fulfilled order’s tracking number is updated (if you select this option).
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